Job Description:
Senior Configuration Analyst
The Role
The Senior Configuration Analyst is a member of the Health Care Client Delivery Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Senior Configuration Analyst is responsible for providing support for new client implementations and migration of existing clients on the HOBS platform to Fidelity's Health Benefits (FHB) platform. As a member of the Configuration Chapter, the Configuration Analyst works with the Project Manager and colleagues form various Health and Welfare workstreams to seamlessly execute high quality, new client implementations and migrations on the FHB platform.
Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your team.
The Expertise and Skills
Education
- BS or BA Required
Experience:
- 5-7 years of experience in Health & Welfare Domain is preferred.
- Ability to evaluate client requirements against FHB platform functionality and provide configuration design solutions as required
- In depth knowledge of configuration solutions to support the implementation lifecycle, conversion, and testing phases
- Analytical skills
- Ability to think across various work streams and product categories
- Your organizational skills to define and meet deadlines within team structure comprised of several work streams.
- Possess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queries
- Good interpersonal and analytical skills
- Ability to assess gaps between offering and client needs to recommend solutions
- Highly organized and self-motivated
- Flexible, multitasking and work with various members of the team on multiple projects or initiatives
- Ability to work in a dynamic fast paced environment
- Understanding of the software development project life cycle process
- Experience with related desktop software tools (MS Office, JIRA)
The Value You Deliver
- Partner with the Project Manger to understand the goals of each implementation and migration project.
- Perform data analysis and reporting for effective client decisions
- Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
- Build test scenarios for Unit and Regression Testing.
- Perform root cause analysis when issues arise before and after code migrations
- Commit to Fidelity values, pillars, and priorities to fortify your brand.
Certifications:
Category:
Information TechnologyFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
