Ultragenyx
Associate Director, Quality Assurance – Facilities Mgmt.
Bedford, MA
Jun 30, 2025
$179,400 - $221,700 a year
Full Job Description
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.    Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.   If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultrainnovative – Tackle rare and dynamic challenges

This role will be responsible for Quality Assurance oversight of Facilities Management activities related to internal GMP operations at both the Gene Therapy Manufacturing Facility (GTMF) located in Bedford, MA and the Quality Control Laboratories located in Woburn, MA. This role will work closely with the Facilities Management teams at both locations to ensure planned maintenance, unplanned (corrective) maintenance, and calibration activities meet cGMP requirements for the documentation, trending, and escalation of issues. Efforts are focused on ensuring equipment, facilities, and utilities are maintained in a qualified/validated state for Manufacturing and Testing purposes. Core activities include review and approval or maintenance plans, review and approval of unplanned (corrective) maintenance work records, and the development or improvement of maintenance work management processes. This role primarily partners with the Facilities & Engineering teams and closely with Validation, Manufacturing, and Quality Systems. This role will also manage the performance and development of direct reports to support these activities.

Work Model:

Core Lab & Ops: This role typically requires that the majority of the work be conducted on-site.

Responsibilities:

  • Provide Quality Assurance leadership and oversight for Facilities Management to create, deploy and manage processes that ensure the facilities, utilities, and equipment are maintained in a qualified/validated state, compliant with applicable health authority requirements and expectations. This is demonstrated through:
    • SOPs/Record Management: Approve maintenance procedures, work instructions, work records, and calibration plans directly related to management of facilities, utilities, and equipment.
    • Deviation/CAPA Management: Ensure all deviations from established procedures are appropriately documented and investigated to determine and fix root cause
    • Validation/Maintenance: Ensure appropriate maintenance and a state of qualification is maintained for equipment, utilities, and facilities in area of responsibility during maintenance work.
    • Training: Ensure all personnel working with Facility Management processes, including contractors, consultants and temporary employees have the proper qualifications, skill sets, education, and training to perform their job in accordance with applicable procedures and regulations
  • Oversee the review and approval of maintenance records such as planned and unplanned (corrective) work requests. Ensure they are adequately assessed for impact and trends are escalated as appropriate.
  • Provide oversight of the maintenance management system (e.g., Blue Mountain RAM) to ensure it is efficient and effective for management of maintenance activities. Perform periodic BMRAM audit trail reviews.
  • Write, review and/or approve deviations (investigations), CAPA, and change controls associated with Facilities Management.
  • Ensure the appropriate capabilities; procedures and quality mindset are in place to ensure GMP with a focus on data integrity / analysis and management
  • Develop and maintain Key Quality Performance Indicators for Facility management. Ensure trends are addressed as appropriate.
  • Set team objectives in alignment with business objectives and ensures that targets are managed.
  • Manage and administer all aspects of people processes related to the employee life cycle. Coach and develop staff, set realistic personal goals for self and staff and provide regularly scheduled feedback throughout the year. Ensure staff receives appropriate knowledge and skill development and growth opportunities.
  • Participate in inspections and audits for various roles as assigned.

Requirements:

  • Minimum B.S. degree in an engineering field (such as mechanical or electrical engineering) or a scientific field (such as microbiology, chemistry or biochemistry.
  • 8+ years of experience in biopharmaceutical, biotechnology, cell or gene therapy industries with Manufacturing and Quality roles. 2+ years of Quality leadership/management experience
  • Direct experience working at a biologic or advanced therapy medicinal product (ATMP) manufacturing site. Knowledge and experience with facilities, equipment, and utilities related to drug substance and/or drug product manufacturing.
  • Demonstrated experience with creating and implementing effective cGMP quality systems, inclusive of writing SOPs, work instructions, maintenance procedures, and maintenance plans.
  • Demonstrated experience with facility, utility, or equipment qualification/validation.
  • Demonstrated experience working with maintenance management systems (e.g., Blue Mountain).
  • Excellent communications skills, both written and verbal.
  • Excellent teamwork, interpersonal skills and negotiation skills, both internally and externally.
  • Willingness to work in a dynamic and changing corporate environment. Flexible in the face of shifting needs and/or priorities.
  • Travel may be required up to 10%. Most travel will be to other Boston-area locations for larger team meetings

#LI-CS1 #LI-Onsite

The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.


This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay Range$179,400—$221,700 USD  Full Time employees across the globe enjoy a range of benefits, including, but not limited to:   ·         Generous vacation time and public holidays observed by the company ·         Volunteer days ·         Long term incentive and Employee stock purchase plans or equivalent offerings ·         Employee wellbeing benefits ·         Fitness reimbursement ·         Tuition sponsoring ·         Professional development plans   * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed totalentacquisition@ultragenyx.com.PDN-9f468cb4-1818-4140-9b10-008b591853ea
Job Information
Job Category:
Healthcare Services
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Associate Director, Quality Assurance – Facilities Mgmt.
Ultragenyx
Bedford, MA
Jun 30, 2025
$179,400 - $221,700 a year
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