At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The Deputy Director of Rochester Operations will support the Director of Rochester Operations and oversee all operations at the RRO Rochester location. The Rochester Facility is an essential component of the RRO Department for successfully supporting current and projected MBTA Railroad Operations passenger equipment SGR and service initiatives. The Rochester Facility is also a key factor in supporting new passenger equipment procurements. This position manages the passenger equipment mechanical services contract, including revenue and non-revenue rolling stock.  In addition to these services, this position will approve and execute contracts and oversee facility improvements, upgrades, and maintenance via prime and subcontract services.

• Execute duties and responsibilities in a multi-disciplinary management role, including Capital, Operating, and Force Account project initiation and budget management. 
• Develop, implement, and oversee multi-year, multi-million-dollar Rochester Mechanical Services contractual specifications, staffing levels, negotiation, procurement, award, budget management, and oversight
• Develop scope for Locomotive and Passenger Coach overhauls to support passenger service and special events. These initiatives include but are not limited to complete locomotive overhauls, passenger coach overhauls, conversions, and restoration. 
• Direct contractors performing the inspections of passenger equipment to ensure effective and safe performance and assure conformance with operating rules, orders, recommendations, and requirements.
• Lead investigations and analyze mechanical failures/issues to develop and implement solutions that are in compliance with applicable regulations, best practices, and in the best interests of the Authority.
• Provide support for the continued development and implementation of RRO Mechanical parts programs and material management, along with other specialized mechanical programs. 
• Participate in the development of the Railroad Operations - Mechanical Division budget.
• Assist with departmental community relations activities and the coordination of special events, such as the running of special trains.
• Facility Management and Construction, including collaborating with contractors, state and local municipalities, and governing agencies
• Initiate and manage multi-million-dollar Project Initiative (PI) via the Commuter Rail Operating contractor and local railroad.
• Develop, award, and manage multi-million-dollar Capital and Operating budgets in support of implementing extensive facility/yard expansions, upgrades, and SGR improvements concurrently. 
• Develop and qualify a network of vendors and subcontractors.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Respond or report to work as directed by senior management for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed. 
• Respond to each inquiry, whether from a customer, vendor or co-worker, in a courteous and professional manner.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Perform all other duties and projects that may be assigned.

• A Bachelor's Degree from an accredited institution in Transportation, Engineering, Facilities Management, or other related fields.

• Five (5) years of experience in railroad operations transportation or maintenance and/or operations management.
• Three (3) years of experience in facilities management
• Two (2) years of supervisory/manager/ leadership experience.
• A valid driver's license in accordance with MBTA policy.
• Experience with FRA operations compliance.
• Effective organizational, analytical, and confidentiality skills. 
• Working knowledge of Word, Excel, and PowerPoint applications.
• Effectively communicate with customers, employees, and vendors.
• Have excellent customer service and conflict resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce

Preferred Experience and Skills

• Three (3) years of supervisory/manager/ leadership experience.
• Experience with facilities management
• Experience with procurement processes
• Budget development and management
• Experience with contract/vendor management in a passenger railroad environment. 
• Experience with passenger train railroad operations and/or maintenance.
• Familiarity with FTA, FRA, NORAC, DPU, and NTSB policies and procedures.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. 
• An associate degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. 
• A master's degree in a related subject is a substitute for two (2) years of directly related experience. 
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience. 

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.