SUMMARY
Under direct supervision, provides patient outreach for specific patient populations with chronic illnesses, such as diabetes, hypertension or cardiovascular disease, or to broader patient populations due for other types of screening tests or appointments. Supports the population management activities of the region. Gathers and sorts required data and generates established reports. Provides information to regional leads and clinicians about aggregate statistics as well as results for outreach calls to patients. As a member of the clinical team, participates in patient outreach and other programs, such as Roster Review to achieve established goals.
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Associates Degree or some college preferred.
EXPERIENCE
No prior work experience required. EMR experience and/or aptitude to master the EMR based on other technology experience required. Proficiency with Microsoft Office especially Excel is required. Proficiency in data management, including the ability to extract data and develop spreadsheets, required. Knowledge and understanding of medical terminology strongly preferred.
SKILLS
This position requires organizational, interpersonal, communication, writing, and problem solving skills in order to work cooperatively and effectively with all levels of personnel and to interact with patients. Excellent time management and organizational skills required with the ability to manage multiple quality initiatives. Ability to work independently as well as within the network for the clinical department and the larger population management coordinator group. Excellent phone skills, strong customer service, and the ability to build relationships with patients by phone are required.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include:
* Up to 8% company retirement contribution,
* Generous Paid Time Off
* 10 paid holidays,
* Paid professional development,
* Generous health and welfare benefit package.
Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).
VEVRAA Federal Contractor
Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state
