The Program Director is responsible for the duties outlined below.

Essential Duties and Responsibilities:

Prepare Youth for Success:

• Front-line accountability for quality program delivery including core programs, new initiatives, summer programs, and outcome measurement systems.
• Ensure clubhouse program objectives are consistent with organizational goals and mission.

Supervision:

• Direct supervision of department director and management of department functions, indirect supervision of all program staff; assist Executive Director in all aspects of the hiring process of all clubhouse staff.  Encourage and support participation in staff development.
• Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate. 
• Encourage and promote diversity awareness, and diversity of staff, volunteers, and members.

Management:

• Work in partnership with and support of Executive Director to accomplish organizational goals and mission.
• Manage behavior management of members.
• Responsible for maintaining strong discipline in all program areas including the membership desk and reception area.  Responsible for making contacts with families and providing or obtaining appropriate guidance when necessary.
• Manage member/parent orientation program.  

Partnership Management (Internal and External):

• As requested, link with external resources and community collaborations as requested by the Executive Director to further program goals. 
• Help to cultivate parent and community support and involvement in support of the clubhouse.  Help to plan and participate in clubhouse fundraising events.
• Participate in network-wide shared learning.  Share experiences and learning’s with BGCB organization through collaborative and team opportunities.

Other:

• Supervision of the building(s) including safety procedures and security of assigned building.
• Work closely with Director of Operations Travel between sites and to activities, as needed.
• Other related duties as specified by the Executive Director.

Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demands)

• Bachelor’s Degree in related field highly preferred, equivalent experience considered.
• Minimum 3 to 5 years’ experience providing human service/youth development programs.
• Knowledge of youth development principles and human service delivery systems.
• Previous experience and commitment to supporting, promoting, and instilling organizational mission, vision, principals, and goals.
• Minimum three years supervisory experience.
• Demonstrated ability to address and manage change in a healthy and positive manner.
• Demonstrated problem solving skills and flexibility.
• Proven leadership skills with the ability to facilitate understanding across multiple audiences and inspire confidence with community and parents.
• Experience in program development and management.
• Strong interpersonal, communication and organizational skills required.
• Commitment to promoting workplace diversity as a vehicle to bring fresh perspectives, as well as new solutions.
• Ability to work with youth and families from a variety of backgrounds.
• MS Office and web competency required.
• Proven team building skills.
• Ability to work independently and as part of a team.
• Flexibility to work clubhouse hours especially as seasons and service needs change.
• Valid Massachusetts’ driver’s license required (may be required to drive Club van periodically).
• Required to obtain and maintain a cellular phone and be available to respond to calls in case of emergencies.