Pharmacy Technician – Specialty Medications Liaison | Onsite - Worchester, Massachusetts | Full-Time
Schedule: Monday–Friday, Early & Mid Shifts Available
Are you a licensed Pharmacy Technician who thrives in a fast-paced, patient-first environment? Whether you're passionate about prescription refills or ready to dive into complex patient care, we have a role for you.
We’re a growing, mission-driven organization focused on helping patients overcome the barriers to accessing specialty medications—whether financial, social, or clinical. As a Pharmacy Technician on our team, you’ll work onsite at one of our partner medical centers, collaborating closely with physicians, pharmacists, and patients to ensure seamless medication access and adherence.
What You’ll Do:
- Support patients with prescription refills, medication adherence, and pharmacy education
- Navigate insurance claims, prior authorizations, and appeals
- Communicate with care teams to keep everyone aligned on patient progress
- Help patients overcome access barriers to specialty medications (oncology, neurology, infectious disease, etc.)
- Track and document patient interactions and pharmacy workflows
- Contribute to a collaborative, problem-solving team culture
What You Bring:
- High School Diploma or GED (required)
- Active Pharmacy Technician license in the state of employment (required)
- National certification (PTCB or NHA) (preferred)
- 1+ year(s) of pharmacy technician experience (3–5 preferred)
- Strong communication, organization, and initiative
- Experience in a clinical or specialty pharmacy setting is a plus
Why Join Us?
- Competitive salary + bonus + performance-based incentive pay
- 20 PTO days + 10 paid holidays
- Health, Vision, Dental benefits
- 401(k) match
- A culture of kindness, opportunity, and patient-centered care
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
